Contact us
If you need to contact us, there are a number of ways you can get in touch.
Got a general question?
For instant answers online to your general questions you can ask a question online. We continually update the questions and answers available based on your searches and ratings of the answers.
| Phone |
Call our UK-based Investor Services team on 0800 731 1111 (or +44 20 7742 9995 if
calling from outside the UK) with any questions you have. Our lines are open Monday
to Friday, 9.00am to 5.30pm. If you are an existing client please have your account
details to hand.
Telephone lines are recorded to ensure compliance with our legal and regulatory obligations and internal policies. |
| Fax |
0845 246 1852
|
|
If you’ve not found the answer to your question online you can email us the question.
Try to ask a question online
first.
As this is not a secure channel, please don't include any personal details in any emails sent this way. |
|
| Post |
Write to us at:
J.P. Morgan Asset Management Client Administration Centre Finsbury Dials 20 Finsbury Street London EC2Y 9AQ You should quote your account number(s) when writing to us. |
Provide Feedback
We’re always keen to hear your comments and suggestions. You can send these to us via email in ask a question or by writing to us at the address shown above.
Make a complaint
If you are a potential, current or previous customer with J.P. Morgan Asset Management, and are dissatisfied with any aspect of the marketing or administration of your investment you can make a complaint to us either through your financial adviser or direct using one of the options above. Please address your complaint to the Client Services Manager.
Your complaint will be recorded and investigated by a trained and competent complaints officer. Our aim is to handle all complaints fairly, promptly and consistently. We will attempt to resolve your complaint as early as possible.